They blocked me on facebook… oh well, so YAY! If you are reading this I assume it is because you have had made the intelligent decision to ditch Work Out World! Although the process to cancel is annoying, it will be worth it in the end because you will no longer have to deal with this terrible leech of a company.
(This is just an aside, are they seriously advertising their stupid car magnets on billboards now?! Free car magnets?? Really, is that what people WANT out of a gym? Wow…)
As for your escape plan: You have two options…
1. You can conveniently click here: http://www.workoutworld.com/pdfs/wow_membership_cancellation.pdf OR you can do it the long way… which is what I had to do…
a. Go to http://workoutworld.com/ and click the yellow button “I’m not a member yet” – I know, I know, you’re a member but this is the only way around making a myWow username and password. Afterall, you are leaving them, a login will be useless to you!
b. Click Site Map (it should be on the top right side of the screen).
c. Click Cancellation Instructions (listed underneath Other on this section of the website). Download the cancellation instructions.
2. Print the Cancellation Instructions, fill out this form, and mail it CERTIFIED MAIL (how annoying – they claim it is for your protection…sigh) to: WoW Work Out World Attn: Membership Cancellation 1800 Route 34 North Building 4, Suite 402 Wall, NJ 07719
3. Wait for them to approve your cancellation (Lol! Who is the customer here? Oh, right, your members… that you treat like rubbish, okay, got it…) Here is what the cancellation instructions read:
“Cancellation Policy The terms & conditions of your Membership Contract must be fulfilled and your account must be in good standing in order for your cancellation to be approved. You must give WoW FuIl Notice of you request to cancel, known as your Cancellation Notification Period. You are responsible for paying your monthly dues and any late feesduring your Cancellation Notification Period.You must fulfill the minimum required Contract Term of your membership in order for your cancellation to be approved. Any months during your Contract Term that youplaced your membership on “Freeze” do not count towards fulfilling your required Contract Term.”
I see a little problem. I have to give Wow notice of requesting to cancel… so then I enter a cancellation notification period, during which I still have to pay them. Where does it say how long this cancellation period will last? Yup, that’s right, it doesn’t! Don’t worry… I emailed them… I should hear back about my cancellation request in 7-10 business days.
Hmm.. the next piece of the document sort of makes me nervous. It says:
“I understand that the terms & conditions of my original Membership Agreement must be fulfilled in order to be eligible for cancellation and that this form must be reviewed & approved by a WoW Contract Administrator. If approved, I understand that my Cancellation Notification Period will start on the 1st of the next month from the date my request to cancel was received via Registered or Certified US Mail by WoW.”
So the cancellation period will start on the 1st of the next month, so obviously they are robbing you of more membership fees, but when will this cancellation period end? I think this document needs some amending, do you?!
Okay, I hope this helped you in your WOW cancellation endeavor. Good luck! :)
And finally, WOW… doin JERSEY WRONG!